Contact support
Email us from the address linked to your Blitza account when possible. We will use your message only to investigate and respond to the request.
Email Blitza supportsupport@blitza.featurestacker.com
What we can help with
- Sign-in, invitation, and event wallet access
- Funding, payment history, pending transactions, and refund routing
- Seller device setup and supported QR or NFC payment questions
- Privacy, data-access, correction, and account deletion requests
What to include
Include the email or phone number used for your account, the event name if known, whether you are a payer, seller, or organiser, and a short description of what happened.
If the request concerns a payment, include the approximate date, amount, seller, and the status shown in Blitza. Do not send card details or passwords.
Keep sensitive information safe
Blitza support will never ask for your password, full card number, CVV, payment-provider secret, invitation token, seller bank details, or private device credentials. Send only the information needed to identify and investigate your request.